Ms. Susan M Fried

In the realm of human interactions, conflict is an inevitable facet, yet many lack adept strategies to maneuver through workplace disputes. This book offers fundamental strategies and frameworks, aiming to empower individuals to transform conflicts into opportunities. By embracing these insights, readers can foster stronger relationships, turning adversarial situations into catalysts for personal and professional growth. This publication is a collaborative effort with the University of West Florida, ensuring a foundation rooted in academic expertise.

Welcome to Charting Your Course: A Roadmap to Thriving in the Field of Health! Whether you are in your first semester, nearing graduation, or long past graduation, this career guide is designed to lead you through the career development process: from building self-awareness, to conducting career research, undertaking a job search, to succeeding on the job. Charting Your Course includes relevant, up-to-date information, interactive and self-reflection-based exercises, as well as online resources to help support you to become more comfortable, flexible, and adept at managing your career.

Internship experiences provide tremendous opportunities for professional growth. Teaching student interns how to handle conflict with effective communication is key to overcoming these potential challenges. This presentation explores this issue and suggests a tool to empower undergraduates to confront conflicts constructively. Faculty have the opportunity to encourage their students to constructively face conflicts head-on by fostering better communication and understanding with healthcare professionals. By employing the tools discussed in my presentation, faculty can help students transform conflicts into valuable learning experiences, enhancing their ability to navigate interpersonal challenges within the dynamic and demanding healthcare environment.