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Presentation
Optimizing Health Through Improved Health Literacy and Established Care
11/2025
Abstract
Introduction: The Florida Department of Health in Escambia County (FDOH) serves the public health needs of people in the community. The identified problem was a lack of knowledge about the importance of an established primary care provider (PCP), resulting in increased emergency department (ED) visits. Patients with a PCP have improved chronic care management and preventative care.
Aims: The purpose of this project was to educate the people of Escambia County about the benefits of establishing a PCP. After this educational activity, patients will be able to: (1) Describe the role and purpose of a PCP; (2) Discuss the importance of establishment of a PCP in relation to improved health outcomes; and (3) Demonstrate how to find a PCP.
Methods: An educational pamphlet and trivia presentation were developed using Canva. The pamphlet was created with the intent to be distributed in the community. Health literacy and readability were considered with all deliverables.
Results: The group presented two times to the FDOH administrative staff. All recommendations and changes were implemented based on FDOH feedback. Feedback was positive and the plan is to show the trivia game in the waiting room after approval.
Conclusion: The mentorship with the FDOH administrative team allowed us to collaborate with healthcare providers who had real-world experience in addressing the challenges of creating accessible education for people with limited health literacy. The hope is that this project can help people establish a primary care provider, leading to reduced emergency visits and a healthier community.
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Details
- Title
- Optimizing Health Through Improved Health Literacy and Established Care
- Resource Type
- Presentation
- Contributors
- Brenda C Mutchler (Faculty Mentor) - University of West Florida, Usha Kundu, MD College of HealthSallie J Shipman (Faculty Mentor) - University of West Florida, Usha Kundu, MD College of Health
- Copyright
- © the authors
- Identifiers
- 99381544180206600
- Academic Unit
- School of Nursing; Usha Kundu, MD College of Health; Population Health
- Language
- English