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The Growing Importance Of Operating Employees And Keys To Developing Effective Training Options
Journal article   Open access   Peer reviewed

The Growing Importance Of Operating Employees And Keys To Developing Effective Training Options

Dave McMahon, Jon C. Carr, Stephen A. LeMay and Jeff Periatt
Journal of business & economics research, Vol.2(10), pp.41-50
02/10/2011

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Abstract

This study provides a description of the changing role of transportation operating employees, their competencies, job requirements, and training needs. Four key findings for developing effective training options are discussed. The data come from 43 logistics organizations in 20 states using the Common Metric Questionnaire, formal and informal interviews, and a descriptive newsletter.
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