This study examines how antecedents, specifically dispositional factors such as Achievement, Affiliation, and Power, along with hotel class, influence revenue outcomes, including average daily rate (ADR), Revenue per Available Room (RevPAR), and Occupancy (OCC). Analyzing 699 TripAdvisor reviews from 2019 to 2024, the research employs structural equation modeling to assess the relationships between guest motivations, hotel classification, and revenue metrics. The Southeastern United States was chosen as the case study region due to its diverse mix of hotel types and guest demographics, providing a rich context for understanding the complex dynamics of hotel revenue management. Findings align with the Slutsky equation, revealing a negative substitution effect on ADR due to OCC and a positive income effect on RevPAR. This study contributes to hospitality revenue management by offering practical insights into optimizing pricing strategies based on guest behavior and market segmentation.
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Title
Impact of guest motives and hotel class on average daily rate
Publication Details
International journal of hospitality management, Vol.128, 104158