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Developing Logistics Decision Support Systems
Journal article   Peer reviewed

Developing Logistics Decision Support Systems

Stephen LeMay and Wallace Wood
Journal of business logistics, Vol.10(2), pp.1-23
07/01/1989

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Abstract

Information systems that support logistics management remain rare. The process of developing logistics decision support systems closely parallels the problems linked with drawing top management's attention to logistics. As general managers, systems analysts, and accountants become better educated in logistics, more logistics information will be needed and provided. The responsibility for initiating the upward spiral of logistics awareness within the firm rests with the logistics managers. They must demand attention from systems designers for decision support systems that: 1. screen and ignore the unimportant, 2. provide relevant and reasonable standards, 3. display control limits and performance trends, and 4. suggest alternative hypotheses and diagnostics.

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