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Journal article
A triadic view of truck driver satisfaction
Journal of transportation management, Vol.21(2), pp.1-15
10/01/2009
Abstract
In this research, the authors surveyed three groups concerning job satisfaction: experienced drivers, new drivers, and managers. Statistical tests were conducted using a sample of 196 new drivers, 145 experienced drivers, and 59 managers from a large TL firm based in the U.S. The results suggest that many discrepancies exist on driver satisfaction among the three perspectives. In particular, new drivers provide managers with opportunities and challenges for satisfaction. Given the current state of the trucking industry, managers will likely benefit from approaching this segment of drivers differently to meet their expectations and keep them from leaving their firms.
Details
- Title
- A triadic view of truck driver satisfaction
- Publication Details
- Journal of transportation management, Vol.21(2), pp.1-15
- Resource Type
- Journal article
- Publisher
- Delta Nu Alpha Transportation Fraternity, Inc.; United States
- Format
- link
- Identifiers
- 99380498295206600
- Academic Unit
- Commerce; Lewis Bear Jr. College of Business
- Language
- English