This research aims the critical need for optimizing hotel promotional video content by proposing a comprehensive 21-second video clip to replace the basic 8-second video clip version for the Surf & Sand Hotel, Pensacola Beach. The core idea is that a longer and carefully planned video can more effectively showcase the hotel's service quality and convey key brand personality traits throughout the different stages of the guest journey: pre-arrival, check-in, occupancy, check-out, and post-stay feedback.
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How Hotels Can Win On Social Media1.36 MBDownloadView
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Title
How Hotels Can Win On Social Media
Resource Type
Poster
Event
Summer Undergraduate Research Program (SURP) Symposium (University of West Florida, Pensacola, Florida, 08/2025)
Contributors
Xuan Tran (Faculty Mentor)
Publisher
University of West Florida Libraries; Argo Scholar Commons
Format
pdf
Copyright
Permission granted to the University of West Florida Libraries by the author to digitize and/or display this information for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires the permission of the copyright holder.
Identifiers
99381555073306600
Academic Unit
Summer Undergraduate Research Program 2025; Commerce; Lewis Bear Jr. College of Business