Doctor of Education (EDD), University of West Florida
2005
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Abstract
Parish nursing organizations joined with Barry Kibel to acquire Outcome Engineering (OE) training. The OE accountability system uses 5 tools to facilitate organizational improvement. Within Kirkpatrick’s (1998a) 4-level framework, survey research methods provided data on the status and effectiveness of the application across 13 organizations. Findings were that, after training, application focused on establishing outcome challenges (tool 3) and mapping clients’ journeys online (tool 4). Administrators from 9 of the 13 organizations described plans to continue their application of OE training. Continuing organizations provided evidence that OE produced positive reactions, enhanced learning, and promoted desired behavioral changes in individuals. However, organization-wide results had barely begun in only 2 organizations. Recommendations for future application centered on enhancing individual and organizational preparation.