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Dissertation
Addressing Academic Progress Rate in a Florida University: A Performance Improvement Approach
University of West Florida Libraries
Doctor of Education (EDD), University of West Florida
2023
Abstract
This performance improvement-based dissertation in practice analyzed and addressed a problem of practice related to low first-to-second year Academic Progress Rate (APR) performance in the College of Health (COH) at University X, a public university within the State University System of Florida (SUSF). First-Time-In-College (FTIC) student first-to-second year retention was prioritized as a key performance metric by University X leadership. The Human Performance Technology (HPT) served as the conceptual framework, and I followed the model’s four main phases: (a) performance analysis, (b) intervention selection, design, development, and implementation; (c) change management; and (d) intervention evaluation. The analysis revealed performance gaps and root causes, such as the high utilization of adjunct faculty teaching online first-year courses, which was addressed through a professional development intervention. The intervention included a self-paced, online retention-focused course and synchronous Zoom workshops for 10 adjunct faculty. Formative and summative evaluation data revealed that all participants learned the module content, and most participants were satisfied with the modules and workshops and perceived them to be effectively presented and useful. A long-term plan for confirmative evaluation of the impact of the intervention on faculty instructional behavior was shared. This study’s findings have implications for the organization, for similar retention initiatives in higher education, and for equity and social justice. Future research should continue to analyze and implement interventions to solve retention-related performance problems in higher education, and researchers should continue examining the relationships between online adjunct faculty utilization, student satisfaction, and academic outcomes.
Details
- Title
- Addressing Academic Progress Rate in a Florida University
- Resource Type
- Dissertation
- Contributors
- Minkyoung Kim (Committee Chair)William Crawley (Committee Member)
- Publisher
- University of West Florida Libraries
- Format
- pdf
- Number of pages
- 301
- Copyright
- Unpublished work © Lauren Elizabeth Adlof
- Identifiers
- 99380461696406600
- Academic Unit
- Instructional Design and Technology; School of Education
- Language
- English
- Awarding Institution
- University of West Florida; Doctor of Education (EDD)
- Theses and Dissertations
- Doctor of Education (EDD), University of West Florida