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Wearable Services Adoption Study from a Perspective of Usability
Conference proceeding   Peer reviewed

Wearable Services Adoption Study from a Perspective of Usability

Zhongwei Gu and June Wei
Design, Operation and Evaluation of Mobile Communications First International Conference, MOBILE 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Vol.12216, pp.16-22
Information Systems and Applications, incl. Internet/Web, and HCI
Design, Operation and Evaluation of Mobile Communications (HCII 2020) (Copenhagen, Denmark, 07/19/2020–07/24/2020)
2020
DOI: https://doi.org/10.1007/978-3-030-50350-5_2
Web of Science ID: WOS:001289936900002

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Abstract

Wearable service Usability Device characteristics Computer Science Technology Telecommunications
This paper explores the adoption of wearable services from the perspective of usability. Firstly, three factors influencing the usability of wearable services are proposed, namely device characteristics, APP characteristics, network characteristics. Secondly, we put forward an adoption framework based on usability of wearable service. The empirical analysis results from the structural equation model analysis show that device characteristics, APP characteristics and network characteristics have significant impacts on the usability of wearable services, and usability significantly affected use intention. It indicates that the characteristics of wearable devices are very important and consumer satisfaction needs to be improved urgently. The conclusions of the study can provide references for the usability and adoption of wearable services, and point out the direction of product development for wearable device manufacturers.

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