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Job Satisfaction and Driver Turnover: A Brief History of a Supply Chain Research Theme
Conference proceeding

Job Satisfaction and Driver Turnover: A Brief History of a Supply Chain Research Theme

Stephen LeMay, R. D. McMahon, Jeffery A. Periatt and Rose Opengart
Association of Marketing Theory and Practice Proceedings
Annual Meeting of the Association of Marketing Theory and Practice (2015)
2015

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Abstract

The authors review the history of job satisfaction research as it relates to truck drivers and truck driver turnover. Job satisfaction, particularly the Minnesota Satisfaction Questionnaire, has played a major role in driver turnover research over the past 25 years. But the relationship between truck drivers as subjects and job satisfaction as a concept goes much deeper than that and has a much longer history. This article addresses that history and puts that aspect of driver research into historical context.

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