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Instructor Efforts to Address Cultural Diversity in MOOC Design and Application
Conference presentation

Instructor Efforts to Address Cultural Diversity in MOOC Design and Application

C. J. Bonk, M. Zhu, A. Sari, Minkyoung Kim, N. Sabir and S. Xu
World Conference on E-Learning: E-Learn 2016 (Washington, DC, USA, 11/2016)
11/2016

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Abstract

This mixed methods study examined instructional design practices and pedagogical methods of instructors of massive open online courses (MOOCs). In particular, this study focused on how MOOC instructors address learners’ cultural diversity. Based on 25 email interviews with MOOCs and open education experts, an online questionnaire was developed and delivered to over 1,000 MOOC instructors from around the world, of which 145 completed the survey. To address cultural and linguistic differences, these instructors added subtitles to video content and offered transcripts for video or audio content. In addition, they were careful with language use and hand gestures, used simplified language, slowed the pace of speech, simplified the course content and navigation, limited text by relying more on pictures, and encouraged students to translate and localize the content for their peers. Implications and future directions for MOOC instructors and instructional designers of MOOCs are offered.

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