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Book
The growth and development of logistics personnel
Council of Logistics Management
1999
Abstract
The Growth and Development of Logistics Personnel is the culmination of a research project conducted by Mississippi State University for the Council of Logistics Management. The book consists of nine chapters and ten appendices. Chapter 1 explains the research and outlines eight themes on logistics growth and development that emerged from the analysis. Chapter 2, Growth, Development, and the Changing Nature of Logistics Jobs, reports the results of a survey of 192 firms on training and human resource practices in logistics. It also puts the results of the research in the context of the human resource environment and explains how the process used in this research may be used in an organization. Chapter 3, Broad Responsibility Senior Managers, discusses the one job family. It reports on the results of phenomenological interviews and the surveys. It describes the need for broadly-based knowledge and skills training. Chapter 4, Logistics Information Systems (LIS), discusses two job families: LIS technicians and LIS managers. Chapter 5, Warehousing, describes six job families: warehouse operating employees, warehouse clerks, warehouse supervisors, warehouse administrative support, warehouse planning support, and warehouse managers. Chapter 6, Transportation, discusses four job families: loaders, motor carrier operating employees, transportation support, and traffic managers. Chapter 7, Material and Inventory Control, discusses four job families: inventory specialists, production managers, inventory and material managers, and supply chain managers. Chapter 8, Purchasing, discusses two job families: buyers/purchasing agents and purchasing managers. Chapter 9, Customer Service, discusses three job families: customer service representatives, customer service supervisors, and customer service managers. Chapter 10, Training Systems and Sources, outlines a detailed approach to identifying the right source of training to meet the training needs identified in Chapters 3-9.
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Details
- Title
- The growth and development of logistics personnel
- Resource Type
- Book
- Publisher
- Council of Logistics Management; Oak Brook, Illinois
- Number of pages
- 474
- Identifiers
- 99380501488906600
- Academic Unit
- Commerce; Lewis Bear Jr. College of Business
- Language
- English